Do we support non-approved hardware?

Signagelive will not support non-approved devices as we cannot guarantee optimum playback without issues. We therefore will only support devices that are on the ChromeOS Flex Supported Devices list. 

You can find all the approved devices for ChromeOS Flex in Google's Certified Models List.

Please Note

Please ensure that only certified devices are used, as failure to do so can result in videos not rendering correctly amongst many other driver-related issues.

Signagelive is not responsible for updating this list, nor do we recommend you as a customer attempt to use a device that is not included in the approved listing. Please strictly follow the guidelines outlined by Google in this case regarding Chrome OS Flex devices to avoid a bad experience with this OS version.

How can I find out more?

You can always search for answers within the ChromeOS Flex and ChromeOS sections of our Help Centre, but rest assured we have a dedicated Support Team that is ready to assist you with any questions you may have, so please contact us.